We continue to invest in digital transformation to improve both our patient and staff experience. Our corporate and clinical spaces are being retrofitted to provide a smooth hot-desking experience, where staff can seamlessly roam between home, office or clinic where possible. This allows our people to provide patient care from anywhere, at any time.
We are – more than ever – adopting cloud-based solutions to further reduce the number of paper-based forms provided to our patients and to improve our internal processes.
We are focusing on continuing to strengthen our cybersecurity policies to protect our patient records and ensure business continuity in adverse times. We are also building our next generation patient management systems, which will interlink all our business applications, such as our new Customer Relationship Management and Enterprise Resource Planning platforms.
We believe that consolidation on cloud-based platforms and focus on staff/patient experience will be key factors to support our projected business growth in the coming years.